Program reconciliation between victims and offenders are the most common form of restorative justice. As an essential element of technology is used in such programs mediation (mediation). The activity program is to organize a meeting of the victim and the offender face to face for that come from the investigative and judicial authorities. The meeting involves the voluntary participation of each party, and only occurs if the offender has admitted the commission of a crime.

Preparation and conduct of meetings - conciliation - by a special mediator (the mediator), which acts as a moderator and a neutral face. The mediator - not a judge or arbitrator. He has no right to impose their vision of the parties or its own version of the problem solution. Its main purpose - to help the parties come to an understanding. Leading sets the rules (do not allow abusive language, listen to each other, talk to one, etc.), compliance with which allows you to keep a friendly atmosphere during conciliation. Its mission - to facilitate the negotiations and transfer the flow of mutual accusations, in recognition of the injustice of the situation. Due to paraphrase techniques, selection of design basis in the statements, active listening skills to work with strong emotions, etc. mediator helps the parties to express their feelings and at the same time reduces aggression and the awakening of humanity, the meeting participants.

During the meeting the victim and the offender's parties are invited to tell their version of the incident and how the crime affected their future life. Each party has the right to ask questions. Then together they decide what to do with the consequences of crime. In case of acceptance they sign the contract, which is often a decision about financial compensation. But this is not the only way to compensate. Sometimes, offenders agree to work out in favor of the victim or for the benefit of the community. According to the chief ideologue of restorative justice - Howard Zera - meeting the victim and the offender can become a significant event in the life of each party.

The victim can ask all of his concerns, talk about their feelings and make the offender understand what he experienced as a result of the crime and how it changed his life. In addition, the victim has an opportunity to understand what it means to the offense for the person who committed it. Because the victim found himself with the offender, his patterns are reviewed, and the fear diminishes. A chance to not only receive compensation, but also directly participate in the decision nature of such compensation. Thus, a program of reconciliation between victims and offenders creates the conditions for the identification of feelings, exchange information and redress, returning the victim a sense of confidence and control over the situation. At the same time offenders an opportunity to see the victims of real people. They learn about the consequences of crime first hand, which leads to new insight into previous patterns and attempts to self-justification. Thus, the offender has a chance to restore justice by concrete actions, as well as to express remorse and ask forgiveness.